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Shipping Policy
Order Processing
We are committed to getting your order to you as quickly as possible. All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or holidays.
During high-demand periods, promotions, or holidays, processing times may take slightly longer. We appreciate your patience and understanding.
Shipping Time
Estimated delivery times may vary depending on your location:
United States: 5–10 business days
Canada: 7–12 business days
United Kingdom: 5–10 business days
Australia: 7–14 business days
International Orders: 7–20 business days
Please note that delivery times are estimates and may occasionally be affected by factors beyond our control, including customs delays, weather conditions, or carrier disruptions.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may occasionally offer free shipping promotions on selected products or minimum order amounts.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. Please allow 24–72 hours for tracking updates to appear.
Incorrect Shipping Address
Please make sure your shipping address is accurate before placing your order. We are not responsible for packages shipped to incorrectly entered addresses.
If you notice an error in your shipping details, contact us immediately at [Your Email Address] and we will do our best to assist before your order ships.
Lost, Delayed, or Stolen Packages
While we work with trusted shipping carriers, we are not responsible for delays caused by shipping companies, customs, weather, or other unforeseen circumstances.
If your package appears lost or delayed, please contact us and we will gladly help investigate the issue.
International Shipping & Customs
For international orders, customs fees, import duties, or taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Questions?
If you have any questions about your shipment or order status, please contact us at:
Email: [theranivebusiness@gmail.com]
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM